Measuring Brand Image: Shopping Centre Case Studies
نویسندگان
چکیده
‘Branding’ is well known for consumer products. Power has shifted from manufacturers’ brands towards retailers’. Branding may become more important for shopping centres. The authors firstly investigated qualitatively. Shoppers described centres in ‘personality’ terms. One in-town centre was ‘dull, boring and old-fashioned ... not exciting, just OK’. A larger regional centre was ‘trendy, prestigious ... strong, vibrant,
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